Customer Service Representative Job at Security National Financial, Salt Lake City, UT

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  • Security National Financial
  • Salt Lake City, UT

Job Description

Life Insurance Claims Processor

This position will primarily be responsible for following a strict procedure for processing life insurance claims, and answering phone calls from our policy holders and funeral homes. This is an entry level position with a Monday - Friday business hours schedule. We offer a comprehensive benefits package that includes health insurance, PTO, Employee Discounts, and more.

What You'll Do:

  • Processing life insurance claims
  • Analyzing contracts for monetary discrepancies
  • Preparing contract reconciliations
  • Inbound & outbound calls from Funeral Homes, Policyholders and Beneficiaries
  • Provide excellent customer service on phone and through email
  • Other special projects as assigned

What We'll Love About You:

  • Customer service oriented
  • Self-motivated
  • Dynamic, friendly and outgoing personality
  • Team oriented
  • Detail oriented
  • Multi-tasker

Requirements:

  • Basic computer operation skills
  • Ability to type 35 wpm
  • Working knowledge of Microsoft Office (Outlook, Excel, Word)
  • Ability to pay close attention to detail
  • Ability to quickly learn new processes and procedures
  • Ability to work independently and with a team when needed
  • Ability to work Monday through Friday, 8:00 am to 5:00 pm
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times, and engage in repetitive movements

Education and Experience:

  • High school diploma or equivalent
  • Work experience of 1-2 years preferred
  • Bilingual in English and Spanish preferred

What You'll Love About Us:

  • Great Company Culture
  • Top Workplaces 6 years in a row (2016,'17,'18,'19,'20 & '21)
  • Going Places. Company recently added to the Russell 2000 Index, attributing our strong growth
  • Rest and Relaxation. Accrued sick / vacation leave and 10 paid holidays
  • Health Benefits. Medical with HSA and FSA options, dental, and vision
  • Prepare for the Future. 401(k) with company match

Job Tags

Contract work, Work experience placement, Work at office, Monday to Friday

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