divh2Global Travel Collection Position/h2pGlobal Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors. More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTCs combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients./ph3Responsibilities/h3pThe individual in this role will provide highly personalized consulting services for luxury leisure clientele. This role supports an established Principal Advisor who has a high-volume, fast-paced business./ppThis is a fully onsite position in Manhattan, NY./pulliIndependently research and execute client luxury leisure bookings, including hotel and villas, yachts, cruises, dining arrangements, trip proposals, travel itineraries, and full-service concierge./liliConsidering individualized client preferences, investigate and recommend different travel destination options, travel prices, and customs with minimal help, direction, and supervision./liliEnsure that client is aware of all necessary travel documents and health requirements for countries to be visited./liliResponsible for performing own quality control; independently review client reservations for accuracy and quality./liliMust be available to the clients during their travels, in case of an emergency, a problem arises, or if they wish to make any changes of any kind. Research and propose solutions to any travel-related problem clients may experience./liliBuild strong relationships and act as a trusted travel advisor for both new and long-term clients./liliBuild and maintain strong relationships with hotel representatives, DMCs, and tour operators worldwide./liliUtilize a solid understanding of luxury travel programs (Virtuoso, FSPP, STARS, etc.) to maximize client value./liliMust fully understand, evaluate, and assess what services are being requested and the expected timeliness for providing the information./liliMaintain ownership of each client record to ensure all details are completed to the clients satisfaction./li/ulh3Qualifications/h3ulliHigh School Diploma or equivalent required; Bachelors degree preferred./liliMinimum three (3) years of travel experience in a luxury travel agency, DMC, or hotel sales/concierge role./liliMust be tech-savvy and able to learn new platforms quickly./liliMust be a self-starter who can independently, with minimal supervision and assistance, service the travel and other concierge needs of GTC clients efficiently, accurately, and with a personal touch, while always maintaining a professional demeanor and positive attitude./liliAble to exercise independent sound business judgment and discretion in servicing clients from start to finish./liliAble to handle sensitive client information with discretion and professionalism./liliAble to work a flexible schedule, including evenings and weekends, to respond to clients when necessary./liliAble to problem solve by anticipating and evaluating issues early and calmly identifying and fixing them when they arise./liliAble to manage multiple complex trips simultaneously under tight deadlines./liliExperience with high-end and high-demand travelers./liliStrong verbal and written communication skills with high attention to detail./liliIs knowledgeable about world events and weather that might affect travel plans./li/ulpPAY AND BENEFITS/ppOur benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and ADD, optional additional life insurance and ADD, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, renters insurance./ppInternova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class./ppProspective Employee Privacy Policy/p/div
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