Job Description

Summary:
As a Benefits Coordinator, you'll play a vital role in supporting our growing workforce by helping employees understand, appreciate, and make the most of their benefits. If you're passionate about employee well-being, thrive in a dynamic environment, and enjoy streamlining processes while delivering excellent service, we'd love to meet you.

You'll contribute to a positive employee experience through efficient and accurate benefits administration. The ideal candidate is detail-oriented, dependable, and committed to meeting business needs through a consultative and proactive approach.

Employee Support & Education:
• Serve as a trusted resource for employees, inquiring about health and welfare benefits, time off, leaves of absence, and retirement plans.
• Provide clear, empathetic guidance and employee-centric education to all organizational levels.
• Support benefit processes for new hires, life events, and terminations.
• Investigate and resolve benefits-related concerns.

Compliance & Documentation
• Maintain accurate plan documents and summary plan descriptions.
• Support internal and external audits (e.g., SOX, 401(k), and IT Security), maintaining strict confidentiality of sensitive employee information.

Monthly Billing and Reconciliation
• Conduct monthly reconciliation on health and welfare self-insured and fully insured programs.
• Ensure timely processing and payment of monthly invoices
• Maintain and track company spend of Lucid's benefit programs
• Respond to Finance/Treasury requests regarding direct debits

Vendor Set-up and Maintenance:
• Coordinate and track vendor-related documentation, including:
• Non-Disclosure Agreements
• IT Security Assessments
• Privacy Impact Assessments
• Master Service Agreements, SOWs, Amendments
• Purchase Requisitions and Orders

What You Bring:
• Bachelor's degree or equivalent experience required.
• Minimum 2 years of experience in U.S. benefits administration.
• Strong understanding of U.S. benefits laws and regulations.
• Proficiency in MS Office (Word, Excel, PowerPoint) and ticketing systems.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Fluency in English and Spanish is required.
• Ability to handle confidential information with discretion.
• Capable of working independently and collaboratively.

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