Job Description

divh2Global Travel Collection Travel Consultant/h2pGlobal Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors. More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTCs combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients./ph3Responsibilities/h3pOffer best in class travel consulting to valued customers complete with travel arrangements including but not limited to air, hotel, car, and limo./ppThe role will be assisting our principal advisor business owner on all aspects of travel for their clients./ppThis is a hybrid role required to be onsite Tuesday-Thursday in Manhattan, NY./pulliCreatively understand, evaluate, assess, and support our clients assistance needs and offer the best professional advice to solve travel and transportation problems and timing, ensuring that all governing corporate policies and procedures are followed./liliExpected to identify, prioritize and decide what tasks are necessary to fulfill the needs of the client/liliAfter considering and researching all available options, finalize air, car, and hotel bookings by utilizing the Sabre reservation system./liliIssue tickets, exchanges, MCOs, voids and refunds using the SABRE reservation system./liliInvoicing as required utilizing Sabre or Agent Portal./liliEnsure that booked and confirmed travel is reconfirmed prior to travel, immediately before and during travel, and that problem solving abilities are used throughout the clients trip to ensure that all services are delivered to the clients satisfaction./liliAdept at using the internet to research destinations, accommodations, travel advisories, reviews, and costs to best meet customers travel objectives./liliHandle most customer service issues directly with the appropriate vendor(s) with the goal of achieving the best resolution on behalf of and in the best interest of customers and the Company, while keeping the independent advisor informed./liliInternational travel planning with knowledge of world geography, routing, faring and international requirements of traveling to foreign countries./li/ulh3Qualifications/h3ulliBachelors Degree or at least three (3) years of experience as a full-time travel agent, booking domestic and international travel, using public and private carriers./liliStrong knowledge of Sabre reservation system (preferably in graphical mode) including GDS formats, short cuts, enhancements, pricing, fare calculations, e-ticketing, and exchanges./liliMust be a self-starter who can independently, with minimal supervision and assistance, service the travel and other concierge needs of GTC clients efficiently, accurately, and with a personal touch, while always maintaining a professional demeanor and positive attitude./liliStrong verbal and written communication skills to clearly relay information to clients and counsel them on all their travel options./liliExcellent dispute resolution skills./liliMust be well-organized and detail oriented./liliEnthusiasm and willingness to learn/liliTime management. Thrive in a fast-paced environment and be able to handle multiple responsibilities./li/ulpstrong PAY AND BENEFITS /strong/ppOur benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and ADD, optional additional life insurance and ADD, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, renters insurance./ppThe salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working./ppInternova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class./ppProspective Employee Privacy Policy/p/div

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