Job Description

Customer Service / Call Center Representative

Five Star Toyota in Milledgeville, GA is hiring a Customer Service / Call Center Representative

No Cold Calls!! Must provide great customer service Hourly plus Monthly Bonuses Full Time with Excellent Benefits

Responsibilities and Qualifications:

• Answer inbound calls and make outbound calls to our customers to schedule appointments, follow up and reestablish contact.
• Prior Call Center Experience Preferred
• Must be comfortable responding quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Follow up with customers as needed to reset any missed appointments, answer questions and follow up again as needed.
• Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize our computer tracking system daily.
• Previous Customer Service experience a plus!
• Excellent computer skills a must
• Valid Driver's License required

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Short and Long Term Disability Insurance
• Life Insurance
• Paid time off and vacation - Earn up to 10 Days off Year One!
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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