Job Information Communications Job Description This is a remote position. ProVision Virtual Solutions, a Virtual Services Company based out of Little Rock, Arkansas, is seeking dedicated, reliable and professional Customer Service Professionals to fulfill a wide array of roles on our Call Center Services Team. Do you want to work from home? Do you want to create your own schedule? Then we are the company for you! We can provide you the opportunity to support a multitude of clients, assisting their customers with Technical Support, Roadside Assistance, general Customer Service, and even Human IVR/Concierge services. Responsibilities may include: Supporting customers in billing inquiries and disputes. Supporting customers in basic troubleshooting of their hardware and software. Dispatching of Technical Crews when such troubleshooting fails. Answering inbound calls of customers who require roadside services, ascertaining the location of those customers through various means and then dispatching Roadside Service Providers to their location. Ensuring no customer is "stranded" or doesn\'t have their situation resolved. Maintaining a positive and respectful attitude towards all customers at all times. Communicating and coordinating with supervisors and team as needed. Ensuring customer satisfaction and providing professional care. For the first 60-90 days: You will be required to work during a set time, this time includes the period of training and probationary call monitoring. Requirements Professional at-home office space for working. Minimum 15 Mbps Up, 50 Mbps Down Internet speeds. You must be a resident of the State of Arkansas. #J-18808-Ljbffr
This opportunity will work directly with one of the best gaming companies in the US. Our company is dynamic, energetic and on the forefront of gaming technology. We want the best of the best to develop forthe gaming world.Join our top team. Role Overview This Expert...
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